Overview Accessing Kayako sometimes produces the following error: Kayako can't get real-time updates because of your network settings. Contact your network administrator and refer them to this article...
Overview If for some reason you no longer want to use Kayako as your help desk software or customer service platform and you want to export and migrate data from Kayako to another customer support sys...
Overview This article provides information on the helpdesk data retention policy for discontinued or deactivated Kayako instances. Information All helpdesk data is permanently removed after 60 days...
Overview During the new account sign-up process, you are asked to choose your subdomain name which will become part of your Kayako instance or domain name in the format of subdomain.kayako.com. This n...
Overview When attempting to use the Kayako dashboard, you are getting an Error 502, preventing you from accessing your instance. Information The error reported is most often associated with some sort ...
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