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Popular in Kayako - Automations

  1. Managing Deletion of Conversations in Kayako for GDPR Compliance

  2. Customizing Text Sent in Customer Satisfaction Surveys (NPS)

  3. Configuring Tickets to Reopen on a Specified Follow-Up Date

  4. Some of the Triggers to Stop Spam Are Not Working

  5. Why Messages Are Getting Assigned Automatically

Popular in Kayako - Brands

  1. How to be Logged in to Two Brands at the Same Time?

  2. Configuring Your Kayako Website to Be Accessible with and without 'www'

  3. Troubleshooting the "Not Secure" Error When Loading Some Pages in Kayako

  4. Handling SSL Certificate Issue

  5. Changing the Privacy Policy Consent Link

Popular in Kayako - Channels (Email)

  1. Bounced Emails Causing Status Change in Conversations

  2. Kayako IP Address is Blocklisted, error "This message was rejected by the recipient's mail server"

  3. Associating Email Addresses With Brands

  4. Adding Email Addresses to Work With Kayako

  5. Using External Domains or Email Addresses to Work With Kayako

Popular in Kayako - Channels (Messenger)

  1. Proactively Initiating Chat Conversations With Customers Visiting Your Help Center

  2. Generating Messenger Token for Automatic Identity Verification

  3. Initiating a Chat Message When Someone Visits a Page in Your Website

  4. Messenger Chat Button Missing

  5. Restricting Messenger Display on Help Center

Popular in Kayako - Channels (Social Media)

  1. Adding X (Twitter) Accounts to Kayako

  2. Configuring X (Twitter) Settings in Kayako

  3. Connecting Your Facebook Social Media Account With Kayako

  4. Facebook Integration Has Stopped Working

  5. Handling and removing personal data of Facebook users