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Overview Your support team will be spending the majority of their time in Kayako's agent area. From here, they can keep track of the support queue, reply to and resolve conversations, and search throu...
Overview Your Help Center is the first line of support for your customers. They can: Search for answers in your self-service content Chat with your support team via Messenger Start and monitor their c...
Overview For support managers, team leads, and other power users, the admin area is where you'll configure most of Kayako's workhorse features. That includes settings for your support channels, option...
Overview If you're seeking an efficient solution for migrating data to Kayako, consider the automated service Help Desk Migration. This tool enables you to transfer all your records with ease, even if...
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