Make sure your users – whether customers or staff – are getting the most out of their Kayako accounts.
Overview Sometimes a situation will arise where you need to remove a user account. Kayako does have a delete user feature, but it is important to understand the consequences of using it. When you del...
Overview You get the Oops, something went wrong error when trying to permanently delete an agent profile. Solution In order to delete a user of Agent role and above, they must not be assigned to any...
Overview When trying to assign an email address to a new agent in Kayako, you may encounter an issue the value of the field is already user for another resource if there is already an agent with the s...
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