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Articles

No Kayako is an island. Integrate with all your (other) favorite tools to power up your support.

  • Kayako API: Common Issues

    Overview This article provides fixes for the common issues arising in Kayako API. Resolution Identify the Proper Endpoint to Use One of the recurrent issues with API usage is the inability to find the...

  • Linking WHMCS with Kayako

    Overview For Kayako Classic, there was an option to integrate WHMCS (Web Host Manager Complete Solution) with Kayako via LoginShare. Kayako does not support LoginShare but supports Single-Sign-On inte...

  • Zapier Automation Templates for Kayako Integrations

    Overview Using Zapier, you can connect Kayako to many of your other favorite apps to build powerful integrations, without having to write a single line of code. Before you get started, we recommend ch...

  • Displaying External Events on Kayako Timelines with Webhooks

    Overview Along with Zapier's integration with Kayako and the full Kayako API, webhooks offer another way to capture customer events in external apps and display/update them on Kayako conversations and...

  • Adding Kayako Messenger to Your Wordpress Site

    Overview Wordpress is a content management system (CMS) that powers millions of websites around the internet. It's powerful and extensively customizable, but also simple enough for anyone to get start...

  • Accessing Kayako & Ember Integration Repository

    Overview This article explains how to access Ember repositories.   Information For the repositories related to Ember integration, they have been made publicly accessible in GitHub to work with the fil...

  • Integrating with Evernote

    Overview This article guides you on how Evernote is integrated with other applications. Information There is no native integration with Evernote, however, you can post conversation information from Ka...

  • Text Link to Open Kayako Messenger

    Overview When integrating Kayako messenger to your website, by default it will use the embedded chat icon to open and close. Anchors and Kayako methods can be used if you need to use something else li...

  • Integrating Kayako with WooCommerce

    Overview This KB article will provide valuable information about the options available to integrate Kayako with WooCommerce. Information The following three options can be used to integrate Kayako to ...

  • Viewing Options for Custom Fields in Kayako via API Call

    Overview You may need to use an API call that can fetch a list of options for both standard and custom fields in Kayako conversations, enabling users to select them from a dropdown menu in Integrately...