Get clear, concise guidance on questions related to billing, subscriptions, and accounts.
Overview Kayako accepts payment by bank transfer for subscription payments. This article provides general information on the process and the bank account details for the wire payment. We would like ...
Overview Downgrading the Kayako Plan to a lower tier produces the following error message: Downgrade is not supported on this plan. Information If you see this error, it means that your current Kaya...
Overview Sometimes, it is difficult to keep track of renewal dates, especially if you are on an annual plan. This might cause problems or service disruptions due to failed renewals. When this happens,...
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